Πολιτική Απορρήτου

Introduction

Thema Contractors ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our renovation services or visit our website.

Information We Collect

Personal Information

When you request a quote or engage our services, we may collect:

• Name and contact information (email, phone number)
• Property address and details
• Project specifications and requirements
• Payment information
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide renovation services and respond to inquiries
• Prepare quotes and project estimates
• Communicate about your project and schedule site visits
• Process payments and maintain financial records
• Send project updates and progress photos
• Improve our services and website functionality
• Comply with legal obligations and resolve disputes

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Licensed contractors, suppliers, and professionals working on your project
• Building Management: When required for permits and approvals
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights (GDPR)

Under EU data protection law, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

Cookies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project-related data is typically retained for 7 years for warranty and legal purposes.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated "Last updated" date.